Hostifyr Ltd - Terms of Service (TOS)

Hostifyr Ltd - Terms of Service (TOS)

Compliance with Laws

Customer agrees when using, or accessing Hostifyr Ltd services that the terms and conditions of this policy will be met: User agrees to use the service in manner consistent with any and all applicable laws. In the event that this account is not used in accordance with all Applicable Laws including, but not limited to Local, State or Federal Laws, Hostifyr Ltd reserves the right to cooperate with all or any law enforcement agencies.

Acceptable Use Policy

User agrees to follow the Acceptable Use Policy of any network user connects to, including Hostifyr Ltd system. Neither Hostifyr Ltd nor its Information Providers are responsible for any damages arising from User's use of Hostifyr Ltd or by User's inability to use Hostifyr Ltd service.

Content and Intellectual Property

User hereby agrees that any material submitted for publication on Hostifyr Ltd through user's account(s) does not violate or infringe any copyright, trademark, patent, statutory, common law or proprietary rights of others, or contain anything obscene or libelous. User's may not host any hardcore adult content or porn websites on our shared, reseller servers. Software intended to facilitate any such violations or infringements may not be stored on Hostifyr Ltd.

Netiquette Violations

The following violations of "netiquette" are grounds for immediate suspension of service pending investigation by Hostifyr Ltd and will result in termination of the account(s) the investigation determines to have originated or transmitted these types of traffic:

Hostifyr Ltd prohibits IRC and associated programs, including psybnc, "bots", etc., scripts commonly used for abuse, attacks, or flooding threatening, harassing, or obscene content and any proxies which do not require authentication.

Resource Usage

User agrees to not use excessive amounts of resources. Any violations may result in us taking corrective action in order maintain server stability by killing any processes, disabling and/or suspending your account. User may not use more than 100% CPU out of 1 CPU Core and the usage is limited to 1 CPU core, 1GB memory, 1024/Kbps IO - Read & write operations, no more than 100 NPROC - Processes or no more than 20 Entry Process. Cron jobs must not execute more than once every 30 minutes unless if specified by the script provider and will be niced to 15 or greater. Each user account may not send more than 300 emails per hour.

Bandwidth and Network Use

All unmetered dedicated servers and virtual private servers are installed on hundred mbps shared bandwidth ports, unless service is sold as a specified port size or specified/requested as a capped port. Hostifyr Ltd reserves the right to monitor network usage, and if a service significantly exceeds average usage, to throttle the available speed to conserve network resources.

Backups

Hostifyr Ltd performs daily or daily and weekly backups on all of our servers to ensure critical files are never lost. Our daily and weekly backups are created for accounts that are under 20GB and 150,000 Inodes. These limits apply to each cPanel user individually. Hostifyr Ltd does not guarantee this feature to any of the clients, and therefore strongly advise the client to regularly perform a backup of their own data, hosted with us.

Inode Limits

The use of more than 50,000 inodes on any cPanel account (single user) may result in automatic warning on cPanel > Stats > inodes. There will be no service interruption at this stage but if no action is taken to reduce the inodes, service interruption may take place once a user reach 150,000 Inodes.

Prohibited Services

User MUST NOT use our hosting services to offer any of the following kinds of FREE services but are not limited to; Free Web hosting services, Free email services, Free blogging services, Free home pages, Free image hosting, Free trial accounts. File hosting and file storage of any type is strictly prohibited on any and all reseller, shared and hosting servers.

Staff and Customer Interaction

Abuse of Hostifyr Ltd Staff or Support Personnel: If our staff feels that you are consistently engaging in abusive content toward them, or addressing them in a demeaning or rude manner, your account(s) may be suspended and you may be asked to take your business elsewhere.

Payment

User agrees to pay Hostifyr Ltd all charges relating to the use of User's account(s) according to rates and prices stated on said sales order at the time of commencement. User is responsible for charges at the time the service is used and Hostifyr Ltd may apply the amount due to User's credit card at any time. Hostifyr Ltd reserves the right to suspend access to service for User's account(s) upon an indication of credit problems including delinquent payments or rejection of any credit card charges.

Public Feedback

We have a zero tolerance policy for posting negative feedback on any public locations about our company and/or our employees before submitting a ticket to our "Suggestions & Complaints" Department to discuss your issue, this will result in immediate account termination without any refund.

Refunds

Without waiving any of its other rights under this Agreement, Hostifyr Ltd offers to its Customers a 30-day money-back guarantee on fees for hosting services.

Cancellations

Customers may voluntarily cancel their account at any time, for any reason or for no reason, by requesting a cancellation from your members area at www.my.HostifyrLtd.com > Services > My Services > Product/Service > View Details > Management Actions > Request Cancellation. Hostifyr Ltd requires a five (5) day cancellation notice prior to the anniversary billing date for discontinuance or downgrades of month to month services.

Agreement

Hostifyr Ltd may modify these terms and conditions upon notice published online via Hostifyr Ltd. User's use of Hostifyr Ltd services after such notice shall constitute user's acceptance of the modifications to this Agreement.